Farran

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Returns & Refunds

Our policy for returns and exchanges.

Before you return

Items must be unused, with tags attached, and returned within 2 days of delivery.

Eligible items

Most unused pieces in resalable condition qualify for return. Furniture with assembly wear or used linen may not be eligible.

Refund timing

Approved refunds are processed within 5–10 business days to your original payment method where applicable.

Exchanges

We can exchange for a different size, finish, or style of equal value when stock is available. Contact us to arrange an exchange.

Start a return

Contact our team with your order number and we will guide you through the process.

Contact support